Q: I understand that much of the information related to Edge membership is moving to a new website. What do I need to know about the transition?
A: We are introducing many new member benefits and some new member levels. Anyone who was a member of The Edge prior to July 1, 2019, is identified as a "Principal" level member and, yes, we will be asking you to transfer your membership to our new site at www.designingprofits.com. You'll get plenty of notices and there is no hurry to do anything. While our archives will also be moving, we will make sure they are also available on this site until 100% of members have made the switch.
Q: I'm not currently an Edge Member...what should I do to learn more and join?
A: To find out everything you need to know about Edge membership, and to join, simply click HERE. If you are a former member of The Edge, you are welcome to join again and we encourage you to explore the new membership offers and find the one that is right for you.
Q: How do I Register for the 2019 Boot Camp?
A: Again, we have moved information about the 2019 Edge Members' Boot Camp. Just click HERE to access. Keep in mind that if you were an Edge member prior to July 1, 2019, you will receive a coupon to save $700 on your Boot Camp registration. If you have any questions, please contact us at: email@example.com.
Q: Why has my membership Lapsed and what can I do to renew it?
A: Your active Edge membership may lapse for one of two reasons. Either you intentionally cancelled your membership by clicking "Stop Recurring Payments" on your Profile page, or your credit card was declined. In either case, it's easy to re-start your Edge membership at any time. Just go to your Profile page and scroll down. You'll either be presented with an option to update your credit card on file, or to renew your membership.
Q; How do I find my Profile Page?
A: To find your Profile page, go to www.edgemembership.com and log in. (There's a link to recover your password if necessary.) Click on your name at the top right of the page. Click on "View Profile" and scroll down to take any actions required.
Q: Is there a fee to attend the Annual Member Boot Camp?
A: Yes. Those fees will be established in the summer each year, but given the members-only nature of the event, we keep our fees as low as possible. We will hold the annual event in November, subject to demand. No live event is guaranteed as part of your membership and your monthly dues do not not include this event.
Q: How do I update the credit card I have on file for my membership?
A: If you want to change an active credit card on file, log in with your username and password and then click on your name at the top right of the page. This will take you to your Profile page. Scroll down until you see the last 4 digits of your current credit card. Next to that will be the very small words, "Update Credit Card."
Q: What if my credit card was declined?
A: If your credit card on file is declined, you will receive an email notification with instructions on adding a new card.
Q: What if I'm interested in one-on-one coaching or consulting services?
A: David wants to get to know every member of The Edge, and thus offers complimentary phone calls to members to discuss these options, or merely to let you introduce yourself. To self-schedule a time, please click on the "Coaching" tab from the main menu. (Or click HERE.)
Q: What if I have any other questions?
A: Feel free to email us at any time at firstname.lastname@example.org. We try to respond within a few hours.