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Frequently Asked Questions

[*Note: The Edge Membership changed its structure and membership fee effective April 1, 2018. The former "Principal Level" membership is no longer supported and all such memberships have lapsed. The only level of membership currently supported is simply called "The Edge," or sometimes, "The New Edge."

Q: Do I need a credit card to begin membership in The Edge?
A
: No credit card is required if you are joining The Edge through one of our free trail programs. If you are joining as a full member of The Edge, you will enter a credit card number.  Your credit card will  be charged $149 at that time you join, and every month thereafter for as long as you remain a member. You may cancel your membership at anytime from your own online portal, or by sending an email to support@edgemembership.com

Q: I was offered a  Trial Membership. What do I do when I want to become a full member?
A: Once you are a member of The Edge, even on a trial basis, then you simply need to "change membership level" to move to full membership. Here is the process:

  1. Login at www.edgemembership.com 
  2. Click on your name at the top right of the home page
  3. Click on "View Profile"
  4. Scroll down to "Membership Level" and click on "Change."
  5. Follow the process steps... 

Q: Can I be sure that my competitors will not also be members of The Edge?
A: We make every effort to ensure that all members of The Edge are comfortable sharing confidential information with all other members.  However, in trying to reach critical mass to add value to your membership, it is unavoidable that more than one designer from major cities will become members. Your only recourse, should we later add a member you feel is a direct competitor, is to terminate your own membership. In 15 years of running similar membership organizations, we have almost never had a problem.  If you would like more detail on this subject, please click HERE.

Q: Is there a fee to attend the Annual Member Conference?
A: Yes. Those fees will be established in the summer each year, but given the members-only nature of the event, we keep our fees as low as possible.  We will hold the annual event in November, subject to demand. No live event is guaranteed as part of your membership and your monthly dues do not not include this event.

Q: How do I update the credit card I have on file for my membership?
A: If you want to change an active credit card on file, log in with your username and password and then click on your name at the top right of the page. This will take you to your Profile page. Scroll down until you see the last 4 digits of your current credit card. Next to that will be the very small words, "Update Credit Card." 

Q: What if my credit card was declined? 
A: Regrettably, our system only retries your credit card over a period of two days. After that, your billing profile is cancelled and you are automatically moved to our "Free" level of membership. To restore your Edge member benefits, you'll need to "change member level" as described above. Since no individual member data is stored on our site, there is nothing lost by starting a new membership.

Q: What if I'm interested in one-on-one coaching or consulting services?
A: David wants to get to know every member of The Edge, and thus offers complimentary phone calls to members to discuss these options, or merely to let you introduce yourself. To self-schedule a time, please click on the "Coaching" tab from the main menu. (Or click HERE.)

Q: What if I have any other questions?
A: Feel free to email us at any time at support@edgemembership.com. We try to respond within a few hours.

Have a question?

Please email us at support@edgemembership.com

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The Edge is a subsidiary of Designing Profits, Inc., a Texas corporation

support@edgemembership.com

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